Privacy Policy

Information We Collect

At Espacios, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, and safeguard your data when you interact with our services.

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and business address
• Business Details: Company name, industry, project requirements, and service preferences
• Communication Records: Messages, emails, and consultation notes
• Technical Data: IP address, browser type, device information, and website usage analytics

How We Use Your Information

We use your personal information for the following purposes:

• Providing our marketing strategy, back-office support, intelligent platforms, and holistic design services
• Communicating with you about projects, proposals, and service updates
• Improving our services and developing new offerings
• Managing client relationships and project deliverables
• Complying with legal obligations and business requirements

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: Trusted partners who assist in delivering our services (subject to confidentiality agreements)
• Legal Requirements: When required by law, legal process, or governmental request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you have given explicit consent for specific sharing

Data Security

We implement robust security measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Access controls and authentication systems
• Regular security audits and vulnerability assessments
• Employee training on data protection and confidentiality
• Secure backup and disaster recovery procedures

Your Rights

You have the following rights regarding your personal information:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to certain types of processing
• Restriction: Request limitation of data processing

Cookies and Tracking

Our website uses cookies and similar technologies to:

• Enhance user experience and website functionality
• Analyze website traffic and user behavior
• Remember your preferences and settings
• Provide personalized content and recommendations

You can manage cookie preferences through your browser settings.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain our business relationship
• Comply with legal obligations and regulatory requirements
• Resolve disputes and enforce our agreements
• Improve our services and business operations

International Transfers

If we transfer your personal information internationally, we ensure appropriate safeguards are in place, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules
• Certification schemes and codes of conduct

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or your personal information, please contact us:

• Email: privacy@espacios.agency
• Address: Espacios Creative Agency, Privacy Office
• Response Time: We will respond to your inquiry within 30 days

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Providing notice through our services

Your continued use of our services after any changes constitutes acceptance of the updated policy.